Born in the cloud to meet modern business needs, the platform seamlessly integrates with Webex Calling and Webex Contact Center. It offers secure authentication and comprehensive audit trails, ensuring robust security and reliability.
Optimize Your Contact Center with Security, Ease, and Advanced Analytics
Comprehensive call detail records
Call recording management
Advanced reporting capabilities
Multi-channel campaign management
Automated compliance handling
Smart contact strategies
IVR and prompt management
Schedule and holiday management
Dynamic lookup tables
User-friendly interface
Simplify day-to-day operations
Transform data into actionable insights
Enhance productivity with intuitive interfaces
Self-service platform
Seamless integration with Webex
Granular Role- Based Access Control
SOC 2 Certified Platform
Comprehensive Audit Trails