Chad has worked with Cisco Unified Communications his entire professional career. He resides in Charlotte, NC with this wife, daughter, and three hound dogs.
Ed has worked as a software developer and a Cisco communications technology specialist for over 12 years. He grew up in the Chicago-area but now calls Denver home.
In addition to maintaining the Cloverhound Data Center, Austin is often found tinkering with Python scripts. He also enjoys working outside and traveling to foreign countries.
Cloverhound delivers high quality Cisco engineering and development services for Cisco partners and clients. Check out our team page to meet our talented people.
We have decades of experience architecting large Unified Communications projects. We work on Cisco UC systems for over 15 Fortune 500 clients and can help you too.
We have some of the best consultants in the industry around UCCE and UCCX. Whether you need a custom self-service payment IVR, custom finesse gadgets, or just simple call routing, we can help.
Our application development team is one of the first of its kind in the Cisco industry. Our deep partnerships with Cisco Spark and Cisco Tropo make us one of the premier developers for helping partners service their end clients on these platforms.
Zomnio is our cloud platform for call center. It offers a drag and drop IVR editor that does simple auto attendants up-to full self-service and speech recognition. Zomnio offers a full ACD package and has seamless hooks into Cisco Communication manager for seamless experiences.Check Out Zomnio
Zomnio is our easy to use cloud IVR and Call Center platform. This will be a closer look at some of the more advanced features of the Zomnio platform, focusing on ServiceNow integration. Follow along with this guide, or feel free to create your own ServiceNow IVR using our pre-built template. Sign up today and select […]Read More
When creating our Cloud Call Center platform, Zomnio, we wanted agents to be able to leverage their existing Cisco investments by logging in to their Cisco phones, just like Cisco UCCX or UCCE. For this to work we need to be able to monitor the status of the agent’s phone and forward call control requests from the […]Read More