Cloverhound Operations Control Portal does the work so you don’t have to.

Our intuitive scheduling and control solution works for every major contact center product on the market.

Learn more about how Cloverhound can streamline your customer experience.

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Streamlining IVR and IVA Management

For Efficiency, Precision, and Cost-Effectiveness

Save your team time and money

The Cloverhound Operations Control Portal allows companies to manage IVRs across all of the locations, markets, and regions they serve.

Makes scheduling effortless

Our intuitive, easy-to-learn product supports everything from global changes to location-specific modifications.

Get it right without the back-and-forth.

Give employees the appropriate level of access to make global, regional, or location-level decisions without tedious data collection and service tickets.

Make IVR or IVA changes from desktop or mobile.

Operations Control Portal’s user-friendly interface and calendar tools let you build holidays, weekly hours, emergency opening and closings wherever you are.

Benefits

Easy to learn:
Build an organization from scratch. Make organization-building an empowering and efficient experience.

Scaleable:
Build stores and locations within your organization to meet your needs.
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Roles:
Give the employees the appropriate level of access to make global, regional, or location level decisions.

User friendly:
Effortless calendar tools with time zones to build holidays, weekly hours, emergency opening and closings.

Customizable:
Customizable prompts across design hierarchies.
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Integration:
Works for every contact Center in the Market. It provides a solution for efficiency and compatibility.

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