Run your Cisco Finesse Agent fully embedded in Salesforce and ServiceNow®


Enhance the customer experience and sales process with a plugin that encourages follow-up, engagement and efficiency.

Drive efficiency with a system that will adapt your team ticketing system of your choice.

Serve customers and handle tickets with speed and accuracy - all with CTI Finesse Plug-in functionality.

Empower your digital workflow with a one-two punch of integration and automation.
Why Cloverhound's CTI Finesse Plug-in is the Industry Leader

Improve agent accuracy and enhance the customer experience with automated screen-pop.

Cisco CTI Finesse Plug-in functionality embedded directly within the ServiceNow® Platform and Salesforce provides an optimized and efficient agent workflow.

Streamline outbound calls for efficiency and engaging customer experiences with intuitive click-to-call functionality.

