Ben has several years experience implementing and maintaining applications for large enterprises; as well as providing advanced packet tracing and network troubleshooting services. He has a tenacious appetite for learning and troubleshooting and strives for efficiency. On his personal time, you can find him working on his house, mountain biking, climbing the deep-water solo at the Whitewater center, or backpacking through the mountains with his dog Ginger.
Mike has been a contact center engineer since 2007 and IT engineer overall since 2003 (boomer). He enjoys testing things out in his lab and continuing to learning new technologies. When not building mock and real contact center infrastructures, he enjoys tinkering with retro game consoles/electronics and also plays goalie in men’s-league hockey in southeastern Massachusetts where he grew up and still resides.
Philip is a native to suburban Charlotte and enjoys implementing creative and functional solutions to Cloverhound’s projects. He is a lifelong learner and enjoys discovering better methods of problem solving every day. While he spends a majority of his time outside the office with his wife and children, Philip is a game designer in his spare time and loves to to play disc golf and watch Buffalo Bills football.
Summer originally hails from “The Sunshine State” where she earned her bachelor’s degree at the University of Central Florida. Though she is new to the tech industry, Summer’s experience in customer service, HR and billing all contribute to her new role at Cloverhound. Summer resides in Charlotte with her husband, two dogs and two cats. She enjoys baking, reading, visiting local breweries and all things reality TV.
Kane recently graduated from the University of Maryland, College Park with a Bachelors Degree in Computer Science. He enjoys finding solutions to complex problems and learning new things. Some of Kane’s favorite hobbies are gaming, basketball, playing the violin and spending time with friends/family.
Nathan Leatherwood is a business strategist, customer experience architect, and sales leader who’s spent more than a decade helping customers see results by implementing cutting edge technology. His success is most notably due to the alignment of processes and solutions to his customers’ success criteria. Outside of work, you can find Nathan enjoying time with his family and friends or engaging in some of his favorite hobbies- Crossfit, golf, and watching the Duke Blue Devils.
Andrew has several years of experience working with Cisco products. He has a passion for learning and figuring out more efficient ways of doing things. His hobbies include playing and watching sports, relaxing outdoors, and anything automotive. Andrew currently resides in Charlotte, NC and is a proud Tar Heel.
Angelica has over a decade of experience in business development and marketing within large enterprise and tech startup environments. Her role includes operations, project management, business development, and ensuring the snack drawer is filled. She enjoys cooking, stuffing food in her face, exploring new cities, watching the grand tour, hiking with her dog, Momo, and daydreams about driving a Pagani Huayra on the Nürburgring.
Ann spent the first 35 years of her career as a Critical Care Registered Respiratory Therapist, retiring in 2013. She accepted the new challenge of bookkeeping for Cloverhound. Residing in Sylvania, Ohio with her husband and basset hound. Ann loves playing golf with her husband, friends, and family.
Austin focuses on unified communications with a specialization in Webex products, including the entire Cisco video portfolio. In addition to maintaining the Cloverhound Data Center, Austin has an intuitive knowledge of anything that emits RF. He enjoys traveling to foreign countries and working outside, including on his outdoor Wi-Fi. He is the official barbecue caterer for the Charlotte office. Austin lives at his home in Gaston County with his wife Jenny, his 4 dogs, 2 goats and donkey.
Caleb graduated from the University of North Carolina at Charlotte with a Bachelors Degree in Computer Science with a concentration in Software, Systems and Networking and a minor in Mathematics. He enjoys learning and finding solutions to interesting problems. In addition to working at the Cloverhound Charlotte office, he is a combat photojournalist in the Air Force Reserve. He loves playing guitar, coding, messing around with smart home automation and taking pictures.
Chad has worked with Cisco Unified Communications his entire professional career and brings many years of experience to the table. He resides in Charlotte, NC with this wife, daughters, and three hound dogs. He enjoys playing golf and Notre Dame football. CCIE #47124
Ryan is a recent graduate from the University of South Carolina but originally hails from the DC area. He loves SEC football, ping pong and watching the programs he codes come to life. At Cloverhound, he serves as the bridge between our Charlotte office and our development team in Denver. When he’s not at work, Ryan spends his time with his other love, cooking.
Tim is focused on Cisco Collaboration and product deployment. He enjoys collaborating with his teammates and is skilled at solving complicated problems in Cisco environments. When he’s not working you can find him tinkering with technology and learning to code in new languages, he also loves working out, meeting new people, and watching Ohio State Football.
Kevin began his career as a collaboration engineer, but has spent the past 15 years building highly productive teams and driving business success. He is a family man with a passion for learning, teaching and travel. His favorite activities are grilling, fishing, butchering the game of golf and exploring new countries with his wife and two children. CCIE #7722 Lifetime Emeritus
Quang graduated from the University of Colorado in Denver, where he earned a bachelors degree in Computer Information Systems. He lives in Thornton, CO with his wife and two boys. Quang enjoys traveling to new places, going camping with his family and watching the Denver Broncos.
Mark is originally from the Blue Ridge Mountains of Virginia where he graduated from James Madison University with a degree in Biotechnology. He developed a passion for programming after learning how to automate parts of his home brewing system. When he’s not working he enjoys hiking, mountain biking and snowboarding.
Originally growing up in Southwest Iowa, Alex now proudly calls Colorado home. Taking an early interest in all things IT, he has spent most of his life expanding his knowledge and has never turned down an opportunity to learn new things. Alex is a husband to Alisha and father to two young sons, Owen and Jack. In his spare time he is a CF-LVL 1 CrossFit instructor and is currently in the process of summiting all of the 14,00ft peaks in the state of Colorado.
Clay grew up in northern Colorado. He spent the past few years expanding his knowledge in cloud contact center deployments and is always looking to learn. In his off time, he is a father to two daughters, Henley and Taylor and husband to Sandi. In his spare time, Clay trains at the gym in CrossFit and drives his Porsche.
Devin grew up in Indiana and spent his first few years after college working with Special Education students at a local high school. He started programming a little while after moving to Denver and now spends most of his time developing for work or coding small projects at home. Besides development, he enjoys playing piano and tending his small hydroponic garden in his free time.
Ed has worked as a software developer and a Cisco communications technology specialist for over 12 years. He grew up in the Chicago-area but now calls Denver home. He enjoys running, hiking, snowboarding, and consuming delicious foods and beverages. Having a toddler and a newborn has put a crimp on some of these lately, but is awesome nonetheless.
Jai is a web developer originally from the Washington, D.C. area who loves traveling around the American Southwest. He enjoys making people laugh, watching combat sports and teaching beginners how to code every other week at his Denver Pre-Programmers Meetup in downtown Denver, CO.