Blog

March 1, 2022

Making it Ring with Webex Contact Center

Webex Contact Center isn’t the newest kid on the block, but it is newer and the…

Read More
March 8, 2022

Open, Closed and Holiday Schedules in Webex Contact Center (Routing Strategies)

If you’re open 24/7/365 at a single location and what time it is in the world…

Read More
December 28, 2021

2021: A Year in Review

2021 presented major challenges to businesses of all sizes, but it also offered unique opportunities for…

Read More
April 2, 2020

End-to-End Encryption in Webex

Encryption. We’ve all heard that word, but what does it mean? Encryption, in short, is the…

Read More
March 3, 2020

Installing Nuance Speech Suite 11.0 – The Ultimate Guide

In newer versions of Nuance a Management server is required for managing configuration. Because of this…

Read More
February 20, 2020

Part 1: Installing PCCE 12 – The Core

Lately Cloverhound has been doing a lot of work on PCCE and with the introduction of…

Read More
January 24, 2020

Our team is growing! We’re hiring a Unified Communications Engineer!

Cloverhound is a Charlotte-based telecommunications, software product and services company with offices in Charlotte and Denver….

Read More
January 7, 2020

The Importance of Wireless Surveys

It’s essential to use a wireless solution to establish internet connectivity in the corporate environment. Building…

Read More
January 6, 2020

Our Year in Review

I’m proud to say 2019 was Cloverhound’s best year ever. It was a year of dynamic…

Read More
January 2, 2020

2020 New Year’s Cybersecurity Resolutions

Every year, it’s a good idea to update your cybersecurity practices – even if that just…

Read More
© 2022 Cloverhound, Inc.