The Cloverhound Blog
Our team is growing! We’re hiring a Unified Communications Engineer!

Cloverhound is a Charlotte-based telecommunications, software product and services company with offices in Charlotte and Denver. We specialize in the custom development, integration, installation and configuration of Cisco Systems products including Unified Communications, Webex, Contact Center and more. We are a growing company with passionate employees who make Cloverhound a great place to work. We […]

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The Importance of Wireless Surveys

It’s essential to use a wireless solution to establish internet connectivity in the corporate environment. Building a wireless infrastructure for a commercial or industrial business is an arduous task because it requires building consistent, efficient and seamless processes between various departments while keeping cost, functionality, and reliability as priorities. The wireless design varies greatly by […]

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Our Year in Review

I’m proud to say 2019 was Cloverhound’s best year ever. It was a year of dynamic growth. Like a hermit crab, we moved into our fourth Charlotte office in five years to accommodate our growing staff. While our Denver office began and ended 2019 with five employees, the staff in our Charlotte office doubled to […]

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2020 New Year’s Cybersecurity Resolutions

Every year, it’s a good idea to update your cybersecurity practices – even if that just means changing your password. If you don’t already take cybersecurity seriously, you should. Preventable incidents happen when people ignore best practices, click on suspicious links, or use insecure passwords to name a few. Hackers love easy targets, so don’t […]

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We’re growing our team. Cloverhound is hiring a UC/CC Architect.

Cloverhound is hiring an experienced UC/CC Architect who will bring unique talents and significant revenue potential to our growing company. This position will be located in our Charlotte office, with the option of remote work for the right candidate. This is a senior-level position, requiring at least a decade of unified communications and/or contact center experience. The ideal candidate will be a proficient coder with API experience integrating to UC and CC Technologies.

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We’re hiring a Unified Communications Engineer

We are looking for a Unified Communications Engineer who is excited about call center technologies. This position will be located in our Charlotte office. The Network Voice Engineer will be responsible for working with our customers alongside our experienced team of collaboration experts to implement Cisco and other technologies.

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Cloverhound’s VirtualCourts Wins Multiple Awards

Cloverhound’s first-in-the-nation VirtualCourts solution won multiple awards for its innovative use of technology in closing the distance between people and their government.

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Our Hiring Wish List & Red Flags

Cloverhound is growing, which means I’ve read over 400 resumes this year for jobs we’ve hired in Charlotte. Below is a hiring manager’s wish list for every person who applies to Cloverhound, and the red flags that stop an application in its tracks. Wish list: Writing skills We can train our employees on our tech, […]

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Cloverhound’s Cisco Finesse Plugin Now Certified in the ServiceNow Store

Cloverhound announced today it has received certification of its application with ServiceNow, available now in the ServiceNow Store. Certification by ServiceNow is only granted to apps available in the Store and signifies that Cloverhound’s Cisco Finesse Plugin has successfully completed a set of defined tests focused on Now Platform security, compatibility, performance, and integration interoperability. […]

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Modifying Default Recording Tone – Cisco’s g3-tones.xml

How do we make a Cisco “recording tone” less annoying for customers? Through testing and toiling, Cloverhound has engineered a way to make it happen.

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