UC / UCCE Engineer – Denver, CO
Cloverhound is growing and we need some help being awesome. If you are a Cisco UCCE engineer or a skilled UC engineer with a desire to expand into UCCE, we’re hiring.
Some of the tech you’ll work with:
- Cisco Unified Contact Center Enterprise, Express, and Packaged
- Cisco Customer Voice Portal
- Cisco Finesse
- Cisco Unified Intelligence Center
- Cisco Unified Communications Manager
- Nuance Recognizer and Vocalizer
- Voice Gateways (SIP, H.323, MGCP)
Knowledge of SQL and scripting or programming is also a big plus. If you don’t know all of the above yet, but can demonstrate technical aptitude and a passion for technology, we can mentor you into a UCCE ninja/wizard/grandmaster/whatever trendy job title you like.
You’ll work as a consultant and implementation engineer so expect some travel to client sites. We expect this to be around 35% but this can vary. In general we try to avoid unnecessary travel whenever possible. Since much of your work will be client facing, you should be comfortable with the idea of interacting with customers at multiple levels, from agents, to call center managers, IT directors, and the occasional C-level. Strong verbal and written communication skills are a must.
The position is in Denver, CO, with relocation available. If you’re interested but not sure you want to move, go ahead and reach out anyways and we can chat.
What you’ll get:
- Competitive salary
- Full benefits
- Stock options
- Flexibility with remote and in-office work
- Choose your preferred gear
- Some fun startup-y perks like snow days
We believe amazing work comes from happy, well-cared for people and we’re building our company around that simple idea. When we say we care about our people, we mean it.
Cloverhound is a small startup specializing in Cisco UC and Contact Center consulting as well as building some pretty cool products in these areas. We partner with many of the leading Cisco resellers allowing us to work on some large-scale and unique implementations. We’ve worked with several Fortune 500 companies already and continue to add more to our resume. Our goal is to build a company where talented engineers accomplish great things and have fun doing it. So far we’re having a blast and growing quickly.
If you’re interested email us at: email@example.com or find myself (firstname.lastname@example.org) or Chad (email@example.com) at Cisco Live this coming week.